Notice of Nondiscrimination & Accessibility Statement

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Real Patient

L&P Aesthetics / The Center for Hair Restoration by L&P Aesthetics / The iO Clinic by L&P Aesthetics / L&P Aesthetics Medical (“L&P”) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

If you need these services, contact our patient care coordinator at (650) 327-3232.

If you believe that L&P has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

U.S. Department of Health and Human Services Office for Civil Rights

Electronically:
Portal available at – https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Or by mail:
US Department of Heath and Human Services
200 Independence Ave, SW Room 509F HHH Building
Washington, D.C. 20201

Or by phone:
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Accessibility Statement

L&P is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

  • We include accessibility as part of our mission statement.
  • We integrate accessibility into our procurement practices.
  • We provide continual accessibility training for our staff.
  • We assign clear accessibility goals and responsibilities.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. L&P strives to be a conformant with WCAG 2.1 level AA.

Feedback

We welcome your feedback on the accessibility of L&P, www.ForTheFace.com and all other microsites. Please let us know if you encounter accessibility barriers on ForTheFace.com:

  • Phone: 650-327-3232
  • E-mail: [email protected]
  • Address: 105 Addison Ave., Palo Alto, CA 94301

We try to respond to feedback within five business days.

Technical Specifications

Accessibility of ForTheFace.com relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Formal Complaints

We aim to respond to accessibility feedback within five business days and to propose a solution within 30 business days.

This statement was last updated on July 23, 2024.

Palo Alto
(650) 407-2922

Los Gatos
(408) 402-3220

Skin & Wellness
(650) 327-3232